Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Information you provide: including account details (name, email), child profiles you create, health-related notes you record, and communications you send to us.
• Information collected automatically: such as device information, IP address, approximate location, usage data, diagnostic logs, and cookies or similar technologies.
• Information from third parties: if you connect third-party services or providers, we may receive information in accordance with their policies and your settings.

2. How We Use Information

We use information to:

• Provide, maintain, and improve the Services and develop new features;
• Personalize experiences, including recommendations and educational content;
• Communicate with you, including service updates, security alerts, and marketing (where permitted by law);
• Monitor and protect the security and integrity of the Services;
• Comply with legal obligations and enforce our Terms.

3. Legal Bases for Processing

Where required, we process personal data based on your consent, to perform our contract with you, to comply with legal obligations, and for our legitimate interests, such as providing and improving the Services.

4. How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate the Services (e.g., hosting, analytics, customer support, payments), with professional advisors, to comply with law, or in connection with a business transaction (e.g., merger or acquisition). These parties are bound by confidentiality and security obligations.

5. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the information type and applicable laws.

6. Security

We implement administrative, technical, and physical safeguards designed to protect personal information. No system can be 100% secure, and we cannot guarantee absolute security. Please protect your account credentials and promptly notify us of any suspected unauthorized access.

7. Children’s Privacy

Our Services are intended for use by parents and caregivers. We do not knowingly collect personal information directly from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.

8. Your Privacy Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to receive a portable copy. You may also have the right to object to processing or to withdraw consent where we rely on consent. To exercise these rights, contact us at privacy@our-kidz.com.

9. International Transfers

If we transfer personal information internationally, we will take steps to ensure appropriate safeguards are in place, such as standard contractual clauses, and will comply with applicable laws for cross-border data transfers.

10. Cookies and Similar Technologies

We use cookies and similar technologies to provide and improve the Services, remember your preferences, and analyze usage. You can manage your cookie preferences through your browser settings. Some features may not function properly without certain cookies.

11. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice, such as by posting an updated version on our site or by sending an email. The updated version will indicate the effective date.

12. Contact Us

For questions or concerns about this Privacy Policy, contact us at privacy@our-kidz.com.